srsbay: Sellers FAQ's
FAQ IN COMMON
1. What do you mean by a vendor?
A vendor, also known as a seller or supplier or an individual or company that sells goods to the targeted customers through our online marketplace called.
2. What do you mean by an online Marketplace? And how are you defined?
An online marketplace is a platform or an online mall where different vendors are associated from different pockets of the country or countries to sell their products to end users known as customers. In addition, the store is defined as an online marketplace.
3. Who is eligible to sell on your store?
Everyone, the seller or vendor is qualified to sell on the store subject to certain terms and conditions of the store are agreed and accepted.
4. Where do I get to know the responsibilities and other backing about a vendor?
You may please refer to our VENDOR INFORMATION DIRECT ( VID ) for every assistance that has been defined under different headings which is available to you once you are registered as a seller on our site.
5. What are Vendor Plans & how are they classified?
Vendor plans are designed in such a way to make the vendors or sellers more comfortable based on their business size, sales value, number of outlets or warehouses. Kindly refer to the vendor plans for more clarity
BENEFITS OF SELLING ON OUR STORE
6. Why should I sell on your store?
Instant Result: Because we show you instant results by ensuring that, you come out successful without having to wait for years to see your fruits of your hard work.
Rental or leasing zero to minimum: Because you don't need to rent high street premises, pay shop assistants or answer a lot of pre-sales queries.
Savings 60% & above: You will be saving at least 60% or more in set-up and all operational costs unlike your offline business.
No restrictions of opening & closing time: Your online shop is open to customers 24 hours a day, seven days a week, whether you are travelling or on safari or sleeping or where ever you are on an occasion. You can easily access your admin panel, either through desk top or through vendor app (ios or android).
Publicity by digital marketing: We work together to market your products digitally through various advertising media with all kinds of promotions; as a result your reach will be everywhere, thereby increasing sales opportunities in no time.
Secure Payments: All your payments are on time and fully protected by secured socket layer. In fact the payment goes directly to you.
No Commission Fee: We do not charge commission except a very nominal monthly fee & a fixed flat charge per transaction to meet certain input costs.
Registration Fee: Our Sign up takes less than a minute & yet, there is no Registration fee.
Free from shipping troubles: Decentralized shipping will give full control on all of your shipments to despatch from your place of operation, whether it is a shop, warehouse or home, by your professional logistic personnel to deliver at customers’ doorstep.
Increased Turnover with Higher Margins & Better Cash flow: Because of digital marketing, secured payment systems & especially with no store commissions, your business is successful with high sales & higher margins with successful payment transactions resulting into a healthy cash flow.
7. How do I know which are the products performing well?
From sales reports of your assigned admin panel, you will be able to track product wise sales & accordingly you can increase and decrease the inventory in order to grow your business in terms of sales, customer base and profits.
8. How & where do I monitor my inventory & Sales?
That is very simple and you can monitor either from your smart phone or laptop or even from a computer from anywhere, any day & at any time.
9. If I have various shops and warehouses at different locations in different cities then how do I manage inventory & despatch?
Our store has a warehouse management and you can set your products stocks separately for each store/shop and warehouse. Accordingly, the availability of products in stores/shops or in a particular rate area are shown to the customers.
TO BECOME A SELLER OR VENDOR
10. How do I sign up?
Step1: Before Signing Up, we advise you to read the “Sellers Service Agreement” so as to enable you to accept the same while signing up which is a mandatory. Once you sign up as vendor & your application has been approved that means the terms and conditions of our service agreement is agreeable to you.
Step2: If step1 is agreeable to you then Go to our “Become a Seller” and click on it, displays a dropdown menu, in that select & click on “APPLY FOR A VENDOR ACCOUNT”. The online application opens & you need to fill-in & do not forget to select the plan that you would like to go for it and complete the registration ( but most importantly, in the DESCRIPTION SECTION indicate the category or categories that you would like to sell so that we unlock the access accordingly ) and then finally click on “ Submit” button. Within seconds, you will be displayed with a programmed alert message on the screen saying that “Your request was successfully added”. “You will receive the email with the answer later”.
11. How do I know if my application is considered?
Once you clicked the Submit button, you will be displayed with an alert message on the screen saying that “Your request was successfully added”. “You will receive the email with the answer later”.
12. How do I know if my application has been considered or approved to sell with your store?
Each acknowledged vendor application will be reviewed within 5 working days or even before, excluding Saturdays & Sundays besides public holidays & then authorized for vendor account approval. Consequently, a separate notification will be sent to your registered mail stating (say for example your business name is ABC International) “that your request for Vendor ABC International was approved or disapproved or in pending. If approved, you would be requested to provide certain documentations based on the type of your business. After having received and verified the required testimonials, you will be provided with an administrative link along with VIDin the same mail for you to start working for online sales.
13. What will be my responsibilities as a seller?
You will get to know everything in detail in our Vendor Information Direct (VID)
SALES REPORTS & ACCOUNT INFORMATION
14. Where do I find my Sales Reports & other information?
Only approved vendor or seller will be able to access or find the main functionality of their account information in the dashboard called “VENDOR ADMIN PANEL” with the assigned password.
15. How do I check sales, payments & other detailed information?
In “VENDOR ADMIN PANEL”, you will be able to check the information like Order, Sales Reports, Shipments, Categories, Products, Features, Account Balance and many more.
16. In dropdown when I click on certain links such as “Free Consultancy, VID, Rate Card, why I am not able to access the contents instead getting blank page?
Because, only registered & authorized sellers or vendors will be able to access them.
