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33CLICKS: Regulations, Mandatory Standards & Bans

REGULATIONS & MANDATORY STANDRD FOR VENDORS LISTING PRODUCTS ON THIS WEBSITE

To ensure a fair, transparent, and trustworthy marketplace for both vendors and users, the vendors need to agree that they adhere to the following regulations.

1. Eligibility and Registration

1.1 Eligibility Criteria

Vendors eligible to list products on our platform must meet the following criteria:

  • Be a legally registered entity (e.g., real estate agency, property developer, individual property owner).
  • Possess all necessary licenses and permits required to operate in the real estate industry within their jurisdiction.
  • Maintain a good standing with relevant regulatory bodies.
  • Agree to comply with all applicable laws and regulations.

1.2 Registration Process

To register as a vendor, the following steps must be completed:

  1. Account Creation: Create an account on the platform, providing accurate and complete information about the vendor and its representatives.
  2. Verification: Submit required documentation for verification, including business registration documents, licenses, and identification of authorized representatives.
  3. Agreement Acceptance: Accept the Vendor Agreement, which outlines the terms and conditions of using the platform.
  4. Approval: Await approval from the platform's administration team, which may involve a review of submitted documents and a background check.

1.3 Account Management

  • Vendors are responsible for maintaining the confidentiality of their account credentials.
  • Any changes to vendor information (e.g., contact details, business address) must be updated promptly on the platform.
  • The platform reserves the right to suspend or terminate vendor accounts for violations of these regulations or the Vendor Agreement.

2. Listing Requirements

2.1 Accuracy and Completeness

  • All product listings must be accurate, complete, and up-to-date.
  • Vendors are responsible for ensuring that all information provided in the listing, including property details, pricing, and availability, is correct.
  • Misleading or false information is strictly prohibited.

2.2 Property Details

Each property listing must include the following details:

  • Property Type: Specify the type of property (e.g., house, apartment, land, commercial space).
  • Location: Provide the full address and accurate location on the map.
  • Description: Offer a detailed and accurate description of the property, including its features, amenities, and condition.
  • Pricing: Clearly state the price of the property or service, including any applicable taxes or fees.
  • Images/Videos: Include high-quality images and/or videos of the property.
  • Floor Plans: If available, provide floor plans of the property.
  • Contact Information: Provide accurate contact information for inquiries.

2.3 Image and Video Guidelines

  • All images and videos must be of high quality and accurately represent the property.
  • Images and videos must not be misleading or deceptive.
  • Vendors must have the right to use all images and videos included in the listing.
  • The platform reserves the right to remove images or videos that violate these guidelines.

2.4 Compliance with Laws and Regulations

  • All listings must comply with all applicable laws and regulations, including advertising standards, fair housing laws, and consumer protection laws.
  • Vendors are responsible for ensuring that their listings do not discriminate against any individual or group based on race, color, religion, sex, national origin, familial status, or disability.

3. Pricing and Payment

3.1 Pricing Transparency

  • All prices listed must be transparent and inclusive of all mandatory fees and charges.
  • Vendors must clearly disclose any additional costs that may apply (e.g., closing costs, property taxes).

3.2 Payment Terms

  • The platform may offer various payment options for vendors, including subscription fees, commission-based fees, or a combination of both.
  • Vendors are responsible for paying all applicable fees in a timely manner.
  • The platform reserves the right to change its pricing and payment terms with prior notice to vendors.

3.3 Refund Policy

  • The platform's refund policy will be clearly outlined in the Vendor Agreement.
  • Vendors are responsible for understanding and adhering to the refund policy.

4. Conduct and Communication

4.1 Professional Conduct

  • Vendors must conduct themselves professionally and ethically at all times when using the platform.
  • Harassment, abuse, or discrimination of any kind is strictly prohibited.

4.2 Communication with Users

  • Vendors are responsible for responding to user inquiries in a timely and professional manner.
  • All communication with users must be respectful and courteous.
  • Vendors must not engage in spamming or unsolicited marketing.

4.3 Dispute Resolution

  • The vendors are solely responsible to provide a dispute resolution process for resolving conflicts between vendors and users.
  • Vendors are expected to cooperate with the platform in addition to the users in resolving disputes.

5. Intellectual Property

5.1 Ownership

  • Vendors retain ownership of their intellectual property, including trademarks, logos, and copyrighted materials.

5.2 License

  • By listing products on the platform, vendors grant the platform a non-exclusive license to use their intellectual property for the purpose of promoting and marketing their listings.

5.3 Infringement

  • Vendors are responsible for ensuring that their listings do not infringe on the intellectual property rights of others.
  • The platform reserves the right to remove listings that are found to infringe on intellectual property rights.

6. Platform Rights

The platform reserves the right to:

  • Modify or discontinue the platform or any of its features at any time.
  • Remove or edit any listing that violates these regulations or the Vendor Agreement.
  • Suspend or terminate vendor accounts for violations of these regulations or the Vendor Agreement.
  • Monitor vendor activity on the platform to ensure compliance with these regulations.

7. Vendor Agreement

  • By listing products on the platform itself is a confirmation by vendors that they agreed to all the terms, conditions of various documents published in this website under different headings.

8. Amendments

The platform reserves the right to amend these regulations at any time. Vendors will be notified of any changes, and continued use of the platform constitutes acceptance of the amended regulations.

9. Termination

The platform may terminate a vendor's account for any reason, including but not limited to violations of these regulations or the Vendor Agreement. Vendors may also terminate their account at any time by providing written notice to the platform.

10. Governing Law

These regulations shall be governed by and construed in accordance with the laws of Republic of India within the juridiction of Hyderabad.

By listing products on our platform, vendors acknowledge that they have read, understood, and agree to be bound by these regulations.

BANNED CATEGORIES ON THIS WEBSITE

To maintain a safe and ethical environment, certain categories of listings are banned from this platform as follows:

1. Illegal or Unethical Listings:

  • Properties Involved in Illegal Activities: Listings for properties that are known to be involved in illegal activities, such as drug trafficking or money laundering.
  • Discriminatory Listings: Listings that violate fair housing laws by discriminating against protected classes.

2. Misleading or Deceptive Listings:

  • Fake Listings: Listings for properties that do not exist or are not available for sale or rent.
  • Bait-and-Switch Listings: Listings that advertise a property at a low price to attract buyers, but then attempt to sell them a different property at a higher price.
  • Listings with False or Misleading Information: Listings that contain false or misleading information about the property, such as inaccurate square footage or undisclosed defects.

3. Listings that Violate Intellectual Property Rights:

  • Listings that Infringe on Copyrights or Trademarks: Listings that use copyrighted images or trademarks without permission.

4. Listings that Promote Harmful or Offensive Content:

  • Listings that Promote Hate Speech or Violence: Listings that promote hate speech or violence against individuals or groups.
  • Listings that Contain Sexually Explicit or Offensive Content: Listings that contain sexually explicit or offensive content.

5. Timeshares and Vacation Ownerships:

  • High-Pressure Sales Tactics: Timeshares and vacation ownerships are often associated with high-pressure sales tactics and misleading marketing practices.

6. Properties with Unclear Title or Ownership:

  • Properties with Significant Legal Issues: Properties with unclear title or ownership, or properties involved in significant legal disputes.

7. Fake or Imitation of Products: 

  • Counterfeit and unauthorised goods which include replicas or imitations of designer goods; items without a celebrity endorsement that would normally require such an association, fake autographs, counterfeit stamps, and other potentially unauthorised goods.

8. Unlawful Goods or Services: 

  • Illegal goods which includes materials, products, or information promoting illegal goods or enabling illegal acts. Any product or service which is not in compliance with all applicable laws and regulations whether federal, state, local or international, including the laws of India.