srsphysicians: FAQ'S By Vendors In General
VENDORS FAQ'S FOR REGISTRATION & ACCOUNT MANAGEMENT
Q. What types of services can I offer through this platform?
A. The healthcare services include:
- Categories & Sub-categories: All those categories & sub-categories listed on our platform but it all depends the kind of license that you are holding.
Q. What technology requirements are there for using the platform?
A. Generally, you'll need the following:
- A reliable internet connection.
- A computer or tablet with a webcam and microphone.
- A private and secure location for consultations as applicable.
- Basic computer skills.
- The srsphysicians.com, the platform's specific software, the website or app (often compatible with various operating systems).
Q. What kind of technical support is available?
A. Our platform offer technical support through:
- Help Desk: Phone & email support for technical issues.
- Registration Guidance: Although the registration is very simple, we still can guide you how to sign In.
- Onboarding Support: Assistance with setting up your account and learning the platform.
- Dedicated Account Manager: For larger practices or organizations.
Q. What documents are required for registration?
A. The licensing documents are listed in the Sign In Form:
- Self Explanatory: Once you start SIgn In, you will get to know all the licencing requirements that needs to be submitted for verification.
Q. How do I create an account on the platform?
A. You click on Sign In:
- Choose a Plan: It will lead you to the step by step process in a simplified manner.
Q. Is there a registration fee?
A. We have different plans:
- Free & Paid Listings: You need to select the plan that suits you based on your speciality.
Q. How long does the registration process take?
A. It all depend on the category of listing:
- Timeframe: To rigister for you it hardly takes 5 to 10 minutes but the review and approval of your (vendor) application take about 2 to 3 business working days or a maximum of 5 days during peak days.
Q. How will I be notified about the status of my registration?
A. By communication channels as below:
- Notification: You will be notified by SMS or email or platform notifications.
Q. Can I register multiple services or specialties under one account?
A. Yes you can register under one if your services or products falls under one category & its sub-categories.
- Different Accounts: If your services or products falls under different categories then you may not be able to register under one account.
